Michelle was a teacher before entering government service in 1990. She worked in a number of roles within Inland Revenue and HM Revenue & Customs (HMRC) during her civil service career.

She is a Past President of ARC (Association of Revenue & Customs) was Private Secretary to the Chairman of HMRC and has served as Chair of HMRC’s Senior Women’s Network and Enforcement & Compliance Women’s Network.

She is currently the Chair of Governors for her local primary school and was appointed to the post of Vice Chair in December 2019 following endorsement of her nomination by the National Trade Union Committee and took up the role of Vice Chair from 1st January 2020.