Mike Baker CBE Chairman Expand Mike began his Civil Service career in 1980 as a clerical officer for the Department for Work and Pensions in an inner-city office in Birmingham. Attendance at the Departmental Summer School at Kings College Cambridge expanded his horizons and inspired progression to leadership roles across project management, transformation and operational delivery. Mike was awarded MA (York) in Public Services Management in 2000. In 2011 he became Director and Head of Benefit Centres, leading 20,000 staff across benefit delivery and then in May 2012, he was appointed Operations Director for the Government’s flagship welfare reform programme, Universal Credit. In January 2016 Mike was appointed Director, Personal Tax Operations for HMRC, leading 14,000 colleagues and serving 50 million customers. Outside work, Mike enjoys most non-sedentary activity. He has qualified for his level 2 (UEFA B) FA coaching badge, coaching at a junior football club, and off the field, is Club Chairman. Mike was appointed CBE in the Queen’s Birthday Honours 2012. Mike was appointed as Chairman by the Cabinet Office in 2017.
Sue Jarvis Vice Chairman Expand Sue spent 30 years in the Home Office, including ten years as a trade union representative for FDA members, including a period as National President of the FDA. Since early retirement in 2006, Sue spent eight years as a Member of the Civil Service Appeal Board, four years as a Member of the Employment Tribunal and eight years as a Member of the Security Vetting Appeals Panel. She is also a Trustee of the FDA. Sue also volunteers with the local Hospice charity in Brighton, where she lives and in her spare time likes to enjoy the cultural life in Brighton or spend time with her family. She was appointed to the Board of Directors in 2014 by the National Trade Union Committee (NTUC) and is also the nominated Board-Staff Liaison Officer.
Jenny Rowe CB Treasurer Expand Jenny spent 37 years in the civil service, mostly in legal departments, and including two spells as Principal Private Secretary to two different Lord Chancellors. Her final job was as Chief Executive of the U.K. Supreme Court. She retired in October 2015 and has two small non-executive roles on audit and risk committees. In addition to her role as Honorary Treasurer of the CSRF, Jenny is a Trustee of the Royal Navy and Royal Marines Charity, an independent member of two Royal British Legion committees and a member of the Independent Monitoring Board for Exeter prison. Jenny was appointed to the Board of Directors in 2013 by the Cabinet Office. She also sits as a member of the Communications & Fundraising Working Group.
Margaret Carter Elected Director Expand Margaret worked in the Civil Service throughout the 1980's at the Ministry of Agriculture in London and has been a full member of the Fellowship for the past 14 years. Since joining the Fellowship, she has served as the Branch Chair and Treasurer for the former Torbay & South Devon branch and is now the Chair of the Dawlish group and an active National Visitor on the National Visitors Network. Margaret joined the Board of Directors in 2015 and also serves as a member of the Nominations Panel that appoints our Associate Directors.
Phyllis Duignan Elected Director Expand Phyllis worked in finance at Eltham Palace and the Royal Naval College in Greenwich before she retired. She has been an active member of the CSRF's local community branch and group network for over 10 years holding various committee posts including Branch Chairman and Treasurer for the South East London area. Phyllis is currently Group Chairman and Treasurer of the Eltham Group and joined the Board of Directors in 2012.
Michael Wailes Elected Director Expand Michael had been an active member of the Northern Ireland branch serving as Group Secretary of the Banbridge Group. He joined the Board of Directors in 2012 and is also now currently Branch Chairman of the Northern Ireland branch.
Patrick Gallagher Associate Director Expand Patrick Gallagher is a member of the Northern Ireland Civil Service Fast Stream Programme and is currently working in the Department of Finance in Belfast. He is also an active volunteer on our National Visitors Network. Patrick joined the Board in November 2016 and is currently Chairman of the Communications & Fundraising Working Group.
Dave Johnson Associate Director Expand Dave Johnson has been a civil servant for over 10 years and has substantial experience working with both Cabinet Office and the Civil Service Pension Scheme provider, MyCSP. He is currently working at the Department for Work & Pensions based in Leeds and joined the Board in November 2017. Dave also sits on the Communications & Fundraising Working Group.
Claire McGuckin Associate Director Expand Claire McGuckin is currently the Universal Credit Operations Director at the Department for Work & Pensions and has strong organisational and presentation skills and a wide strategic network across Government and the voluntary sector. Claire joined the Board in June 2017.