As a charity dedicated to supporting former civil servants and their dependants we regularly provide advice, guidance and signposting via email, post and telephone on a whole range of enquiries. In 2020 we responded to requests about pensions, legal issues, care services, domestic violence, neighbour disputes, support for staying in your home, mental health support and how to plan a funeral/bereavement.

To make it easier for you to engage with us we have launched a brand new FREEPHONE number for beneficiaries to contact us with any Advice & Signposting enquiry. The number will also have the facility for callers to leave a message giving details of their enquiry for us to research before contacting you with a response.

If you have an enquiry you can ring 0800 160 1075 or email: [email protected] or you can write using the following address: Freepost RTUT-ZXHJ-JGAC, The Civil Service Retirement Fellowship, Unit 11, Pepys House, Greenwich Quay, Clarence Road, London SE8 3EY